Get your final order in before 3pm today for next day delivery before the Easter break! Visit our website -…

123 days ago

131 days ago
** IT'S LIVE ** The Little Black Box is officially live on our website!! Take a look here >…

138 days ago
We're still operating and dispatching orders until told otherwise, so during this time, if you're having a sort out…

139 days ago
The Little Black Box and upgrades 1,2 and 3 are now available for safe engineers to purchase via 1010 Security.…

144 days ago
As you may have seen from our previous post at #securityandpolicing2020 - The Little Black Box is in stock and will…

151 days ago
First day at #securityandpolicing completed, showcasing a just a few of our products!

160 days ago
Need a key blank for a safe lock? We stock a wide range of current and retro safe key blanks here:…

285 days ago offers a wide selection of safe locks & tools. We also help with advice and technical suppo…

306 days ago



tel: 0345 257 1010 (local rate)

fax: 01444 405179

Faulty Goods

All our products are covered by a 12 month back to base warranty. This covers the product for replacement or repair provided that it has been used and/or fitted correctly and not subject to undue wear and tear.

If a fault develops, you should immediately contact our customer support team by email, telephone or fax for an RMA Number.

The item must be returned complete and in the original packaging (with a copy of the invoice or order confirmation email) for the attention of Customer Services. The RMA Number must be written clearly on the outside of the package. This is very important as we are not able to process returns without an RMA Number.

As soon as we receive the product back we will check it and contact you with our assessment.

The cost of returning the product to us is the customer's responsibility.

Goods Not Received / Damaged In Transit

Any shortages or damage must be reported to our customer support team by email, telephone or fax within 48 hours of the scheduled delivery date.