Manufacturers
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Replacement springs for the Chubb Lips single and double bitted safe locks are now available on 1010 security.… t.co/eUsNFSgVKI

133 days ago
GJ Locks picks and decoders now available via 1010 security t.co/FLskdJEP12 #gjlock #multlock #mul-t-lock… t.co/bJc4owRMUC

134 days ago
1010 Security are now selling the great range of locksmith tools from GJ Locks and there will be more coming soon!… t.co/gRXzcMEwep

155 days ago
The Jumpstart box for supplying an extra power boost to electronic safe locks is now available on 1010 Security. Th… t.co/jlEua3oHWx

166 days ago
The E-Lock battery analyser is now available on 1010 Security. This tests the performance of a battery under electr… t.co/34NzE2E8T0

166 days ago
Good news! The Mini Brite borescope light is now back in stock. t.co/k4WqFkUGFT t.co/16wJG0xFf4

169 days ago
The ALFRA Universal Cordless Magnetic Drill Stand is now available on 1010 Security. With its revolutionising Maglo… t.co/x4ruCk55hG

170 days ago
Thread repair kits are now available on 1010 Security. Suitable for repairing damaged and worn threads. Can also be… t.co/qN9xNl7dW1

174 days ago
Key Elements 2 in 1 picks with a clicker are now available on 1010 Security. We have picks for 5 x popular locks… t.co/kEGcZjqfd4

182 days ago
We have lots of handy tools available here for big or small jobs: t.co/92S5gJNVra t.co/DsBa3KdMGJ

191 days ago

Returns

e-mail: HelpDesk@1010security.com

tel: 0345 257 1010 (local rate)

fax: 01444 405179


Faulty Goods

All our products are covered by a 12 month back to base warranty. This covers the product for replacement or repair provided that it has been used and/or fitted correctly and not subject to undue wear and tear.

If a fault develops, you should immediately contact our customer support team by email, telephone or fax for an RMA Number.

The item must be returned complete and in the original packaging (with a copy of the invoice or order confirmation email) for the attention of Customer Services. The RMA Number must be written clearly on the outside of the package. This is very important as we are not able to process returns without an RMA Number.

As soon as we receive the product back we will check it and contact you with our assessment.

The cost of returning the product to us is the customer's responsibility.

Goods Not Received / Damaged In Transit

Any shortages or damage must be reported to our customer support team by email, telephone or fax within 48 hours of the scheduled delivery date.